Security Policy

At BOHO Bangladesh, we value your trust. Protecting your personal information and ensuring secure transactions is a top priority for us. This Security Policy outlines the steps we take to safeguard your data, the technology we use, and your responsibilities as a customer to help keep your information secure.

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🧩 1. Secure Website Encryption (SSL)

Our website uses SSL (Secure Socket Layer) encryption to ensure all data transmitted between your browser and our servers is encrypted and secure. Look for the lock icon in your browser’s address bar – that confirms you’re browsing securely.

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🛡️ 2. Payment Security

We do not store your payment information (e.g., card numbers or PINs) on our servers.

All payments are processed through trusted third-party payment gateways such as:

• SSLCommerz 

• bKash/Nagad/Rocket

• Visa / Mastercard / AMEX (through secure payment processors)

These platforms comply with PCI DSS (Payment Card Industry Data Security Standards), ensuring end-to-end security for online transactions.

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🔐 3. User Account Protection

If you create an account on our site:

• Choose a strong password and do not share it with anyone.

• We recommend enabling two-step authentication (2FA) if supported by your device/platform.

• You are responsible for all activity under your account credentials. Please log out after use, especially when using a shared or public device.

If you suspect unauthorized access to your account, contact us immediately at support@bohobd.com.

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🧾 4. Data Collection & Storage

We collect only the necessary information to process your orders and provide a smooth shopping experience.

Collected data may include:

• Name, email address, and phone number

• Billing and shipping address

• Order history and preferences

Your data is stored securely and is never shared or sold to any third party without your consent, except:

• To trusted logistics partners for delivering your products

• To payment partners for processing payments

• If required by Bangladeshi law enforcement or regulatory agencies

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👁️‍🗨️ 5. Fraud Detection & Monitoring

We actively monitor our website for suspicious activity. Our system may flag:

• Multiple failed login attempts

• Suspicious order behavior

• Abnormal IP activity

Orders may be subject to manual verification to prevent fraud.

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📦 6. Delivery & Courier Partner Security

We work with verified courier companies that maintain their own safety protocols for handling packages. Customer addresses and contact information are only shared as required for delivery purposes.

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🧯 7. Security Breach Response

Although we take every precaution, if a security breach occurs:

• Affected users will be notified promptly.

• We will work with the necessary authorities to resolve the issue and mitigate damage.

• Immediate steps will be taken to secure the platform and prevent future breaches.

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📋 8. Your Role in Keeping Things Secure

To help us maintain a secure environment:

• Do not share your account credentials or OTPs with others.

• Avoid using easily guessable passwords.

• Always log out of your BOHO account when using shared/public devices.

• Contact us if you receive any suspicious emails or messages claiming to be from BOHO Bangladesh.

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📬 Contact Us – Security Concerns or Queries?

Have a question or noticed something unusual? Reach out to our security and support team.

📞 WhatsApp/Phone: +880 1715559567
📧 Email: info@bohobd.com
📍 Address:

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📌 Policy Updates

This Security Policy may be updated from time to time to reflect changes in our practices or relevant laws. We encourage you to review this page periodically.